Troubleshooting

Planetary Annihilation is a cross platform client / server networked OpenGL application.

Any software that interferes with network connections or OpenGL can cause issues.

When playing you are connecting to a local server or hosted server over the internet.

A cabled Ethernet connection to your router will perform better than Wi-Fi for most games.

System level crashes or mouse / keyboard freezes during live games are almost always a hardware / driver issue with your system. PA can really push your hardware to the max.

System Requirements

MinimumRecommended
CPUMODERN Quad CoreMODERN Quad Core+
Memory8GB RAM for dedicated GPU
12GB RAM for integrated GPU
4GB free for local server
16GB RAM
GPUOpenGL 3.2+ / 1GB VRAMDedicated GPU
Storage5GB available space7 GB available space
InternetBroadbandBroadband via Ethernet

Older CPUs

  • AMD Phenom
  • Intel Core 2

Try the legacy build.: https://planetaryannihilation.com/guides/planetary-annihilation-public-test-environments-pte/

Verify Your Game Files

Clear Your Download Cache

Delete the contents of the download directory in your Planetary Annihilation Data Directory.

Remove Special Characters from your Display Name

Special characters in display names can cause issues like:

  • hanging on the login accepted screen
  • game over not appearing

To change your display name in-game, click on the social icon in the lower right-hand corner. A menu should appear with your name and a dropdown box to change your online status. Below that says, “Change Display Name.”

A box will appear where you can type in your New Display Name. If the name you’ve entered has already been taken, a message will appear to notify you.

Disable FPS Counters / Overlays / Memory Optimisers

The safe way to check stats is via control-p in-game to toggle between:

  • Client FPS
  • GPU memory usage

When connected to a local or public server:

  • Server (always max 1FPS)
  • Sim (max 10 FPS once game has started)

Close Other Applications / Browsers

PA is a CPU heavy game especially when running a local server.

Close unnecessary applications and browser tabs especially on older systems.

Clean Testing

You can start a clean copy of PA without deleting your existing Planetary Annihilation Data Directory by using the --localstorageurl command line parameter.

Planetary Annihilation Data Directory

The data directory or folder is separate from your install directory and contains:

  • logs
  • local configuration localstore
  • file system mods client_mods and server_mods
  • downloads for community mods download

The data directory is shared by all installations of Planetary Annihilation:

  • steam
  • launcher
  • stable or PTE streams

Updating or reinstalling PA does not impact the data directory.

By default all installations use the same local configuration. You can override this using the --localstorageurl command line parameter.

--localstorageurl=localstore-testing

Windows Planetary Annihilation Data Directory

The default location is in your local app data directory:

%LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation
C:\Users\YOURUSERNAME\AppData\local\Uber Entertainment\Planetary Annihilation

Your user AppData directory is hidden by default so you have a couple of options:

macOS Planetary Annihilation Data Directory

The default location is in your local library folder:

/Users/YOURUSERNAME/Library/Application Support/Uber Entertainment/Planetary Annihilation
~/Library/Application Support/Uber Entertainment/Planetary Annihilation 

Your user library folder is hidden by default and can be accessed via:

Linux Planetary Annihilation Data Directory

The default location is in your home directory:

  • ~/.local/Uber Entertainment/Planetary Annihilation/

Steam Installation Directory

  • Open your Steam library
  • Right click on Planetary Annihilation: TITANS or Planetary Annihilation in your list of games
  • Select Properties
  • Click the LOCAL FILES tab
  • Click BROWSE LOCAL FILES

Steam Command Line Parameters

  1. Open your Steam library
  2. Right click Planetary Annihilation: TITANS then select Properties
  3. Click Set Launch Options…

PA Launcher Command Line Parameters

  1. Open the PA launcher and sign in
  2. Click on your username then select Build Options… from the list
  3. Additional command-line options

Crash Reports

PA generated crash reports with logs (and dxdiag on windows) are usually automatically uploaded to our crash reporting system.

When reporting crashes it also helps if you include the crash ID from your logs (same as the filename of the generated minidump):

xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.dmp


The default location for crash dumps generated by PA is now the logs directory in your Planetary Annihilation data directory.

The environment variable MINIDUMP_DIRECTORY can be used to change the location where PA crash minidump files are saved and will also generate more detailed (and larger) minidump files similar to the new --enable-detailed-minidump command line option.

Windows Error Reporting (WER) and macOS may also generate different crash reports: https://support.planetaryannihilation.com/kb/faq.php?id=200

Streaming

Use game capture with a specific window to avoid jitter when scrolling.

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